Frequently Asked Questions
Everything you need to know about our artisanal jewelry and service.
What materials are used in your jewelry?
We prioritize quality and skin health. Most of our pieces are crafted from 18k gold vermeil, sterling silver, or surgical-grade titanium to ensure they are hypoallergenic and long-lasting.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Do you offer returns or exchanges?
Yes, we offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, certain earring styles may be final sale unless defective.
How should I care for my curated pieces?
To maintain their luster, avoid contact with perfumes, lotions, and water. Store your jewelry in the provided microfiber pouch and clean gently with a soft, dry cloth.
Are your earrings sold as pairs or singles?
Because we specialize in 'The Curated Lobe' look, many of our items are sold as single studs or hoops to allow for custom stacking. Please check the product description for specific quantity details.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through specialized financing partners at checkout.